BestTime mobile app for iPhone and iPad

4.4 ( 6064 ratings )

Business Productivity
Developer: BestTime Pty Ltd

Free

Current version: Release 0.45, last update: 8 years ago
First release : 20 Jun 2016
App size: 6.92 Mb

Allows callers to view the contact centers wait times before calling, and to be notified when the wait time is short.

• Smooths out contact center incoming traffic and makes your contact center more efficient
• Provides a better informed customer experience
• Shows current notifications to callers, saving calls from needing to be made
• It actively encourages your clients to use your lower cost digital on-line services
• It can send your short term future caller demand to your Work Force Management system

This app is provided for use with call centers which use the BestTime demand management system.